The accreditation process requires hospitals to submit data for specified performance measures:
Patient Safety Goals
Acute Myocardial Infarction (Heart Attack) Management
Heart Failure Care
If any individual has any concerns about patient care and safety in the hospital that the hospital has not addressed, he/she is encouraged to contact the hospital’s management through Administration at the hospital. If the concerns cannot be resolved through the hospital, he/she is encouraged to contact the Joint Commission by either calling 1-800-994-6610 or e-mailing
complaint@jcaho.org.